Unfiltered Story #223629

(I work in an appliance store which acts as a showroom for all of the manufacturers. Our sales and prices are determined by each manufacturer and all end at different times based on both brand and category… A customer calls in who is going to visit her salesperson anyway who has all of the information, where I have limited access and knowledge being in the customer service department)
Caller: So when are your sales over?
Me: It really depends on what you’re looking at, some end today where others are still on for another 2-3 weeks or more
Caller: It’s the dishwasher. (* We offer over 200+ models)
Me: Again, depends on brand and model, we have many different sales on at once. I would need to know which one you wanted to be able to check
Caller: It’s the *brand* on sale right now (* Narrows it down to about 30 models but still all different and not all are on sale)
Me: … Again, they’re all different, I’m not familiar with the individual sales without knowing the model, but your salesper-
Caller: MODEL IS THIS
(Caller rushes out number before I’m even in the right screen. I manage to get it looked up in time)
Me: alright, that model’s sale ends today.
(I can’t read minds! Talk to your regular salesperson for details on your file)