Unfiltered Story #219145
A customer is returning a large outdoor patio umbrella that is broken.
Customer: What should I do with this?
Me: Just set it on the counter, I can grab it once we’re finished.
Customer: No, it’s much too heavy, is there nobody else to help you?
Me: It’s fine really; I can handle it.
Customer: No, it’s too heavy for you and besides, your hand is already injured.
*My hand is bandaged up due to an infection, not from an injury.*
Me: Ma’am I assure you I can carry this with ease.
I pick it up with my one “good” hand while she stands there staring.
Me: Wow, my puppy weighs more than this.
I then haul it away while she continues to just glare at me.
Question of the Week
Have you ever served a bad customer who got what they deserved?