Unfiltered Story #219069
(I volunteer in a charity shop that has two stores across the road from each other. One sells books, cds, DVDs, and vinyls; the other sells everything else, which is primarily clothes, and this is the one I work in. Both stores have the same 4ft-wide logo on the windows, as well as using the same type font on the sign. This conversation happens at least 3 or 4 times a day)
Customer: *looks around clothes shop, looks on children’s section, comes back down to main area*
Customer: Excuse me, do you sell any books?
Me: Yes, we do, in our bookshop across the road
Customer: *surprised* Oh, is that you too?
Me: Yes, we are the same charity
Customer: I didn’t realise!
(The two shops are exactly opposite each other; I have no idea how you can completely miss the fact that we are the same group or the large “book shop” sign on the front)
Question of the Week
Have you ever served a bad customer who got what they deserved?