Unfiltered Story #219067

(I work with tech support of a big phone producer)

Costumer: Hi I can’t log into the wifi
Me: Ok is there a specific error code or similar
Costumer: yea authorization failed
Me: do you have the correct password.
Costumer: yea I typed the one we made while making my gmail.
Me: no you need the password on the back of the router.
Costumer: oooooohh Im such a idiot, IM SORRY FOR WASTING YOUR TIME
Me: thats fine
Costumer:I MEAN IT IM SOOOO SOOORRYYY
(this went on for another 5 min)