Unfiltered Story #218573
I’m a stocker at a liquor store. There is a cashier at my work who is notoriously stupid. Also, she is always playing the part of customer advocate, which is incredibly annoying where I work. I am very familiar with our stock and this cashier seems to know nothing about the brands that we carry. This happens on a fairly mundane morning.
Customer: Hi! I am looking for Ivana Bitch vodka.
Me: I’m sorry but we don’t carry that brand.
Customer: Oh, ok.
5 minutes pass and the same same customer approaches me…
Customer: Hi, I’m looking for *pause* nevermind, I already asked you.
Me: *stating to get annoyed* Yeah…
Another 5 mins pass and the stupid cashier approches me accompanied with the customer who refuses to believe that we dont carry what he is looking for.
Stupid cashier: Steven, where is the Ivana Bitch vodka?
Customer: I already asked him, he said you don’t have it.
Me: We don’t.
Stupid cashier: I know we have it! Where is it?
Me: *look of total and complete frustration*
Customer: Ooooh look at his face!
Me: I’ve told you already. We don’t carry that brand.
Stupid cashier: I know I’ve seen it in here before. Steven, Where is it?
Customer: *Pulls up a picture on his phone* It looks like this!
Me: *humors customer by looking at picture* Sir, like I’ve said, we do not carry Ivana Bitch vodka.
Stupid cashier: I know we have it!
The stupid cashier then proceeds to take the customer on a search around the store for a brand of vodka that we do not carry. Another 5 mins pass…
Stupid cashier: *Over the walkie* Ummm, does anyone know if we carry Ivana Bitch vodka?!
Me: *mind blown*
The customer left without their vodka which we do not carry.
Question of the Week
Have you ever served a bad customer who got what they deserved?