Unfiltered Story #218567
(I am the opening waiter at a restaurant. This means that I need to stock and prep things for the day ahead. I am putting ladles in the soups when I happen to look up and see a woman glaring at me through the window. I was listening to music while getting ready so I hadn’t noticed her before this point. It is worth noting that our restaurant does not open until 10:30, and it is currently about 9:40. I go to the door so I can tell her our opening time.)
Customer: *through the locked door* “I want fried green tomatoes and a hot dog.”
Me: *a bit taken aback by her brusqueness* “I’m sorry, ma’am. We don’t open until 10:30.”
Customer: “Well, what time is it?”
Me: *glances at clock* “It’s only 9:40.”
Customer: “9:40? But I don’t want to wait that long. I live in [city that’s only about 20 minutes away] and I don’t want to drive all the way there and back to get a hot dog. at 10:30. Can you just let me in?”
Me: “I’m sorry, we aren’t open yet. And none of the grills are on so there’s no way to make food yet anyway.”
Customer: “But I just want a hot dog and fried green tomatoes.”
Me: “…I’m sorry, there’s nothing I can do for you. We aren’t open yet and the grills aren’t on so we can’t make any food.”
Customer: “But I don’t want to go all the way back to [city] and have to come back. Can’t you just let me in? I want a hot dog and fried green tomatoes.”
(It took over five minutes of repeating the same thing to get her to realize that I wouldn’t let her in. Later, once we had actually opened, a couple customers asked me if the woman had gotten her hot dog. Apparently while I was busy prepping, she was banging on the window and complaining that she “just wanted a hot dog” and wondered why we wouldn’t let her in. She never did come back for her hot dog or fried green tomatoes.)
Question of the Week
Tell us your most amazing work-related story!