Unfiltered Story #216435
(I work in an office in a suburb that’s about 45 minutes away from a big city. My company has a second location in said big city, however all incoming calls initially come to my office. Therefore, I sometimes have to ask which location people are looking for.)
Me: Good afternoon, [my company].
Caller: Good afternoon, may I speak to sales?
Me: Certainly, would you like our [my suburb] location or our [big city] location?
Caller: [Big city], the one in [my suburb].
Me: …
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.