Unfiltered Story #216024
(I’m in the front area of a chain salon, waiting to get my hair cut. The only other people there are the receptionist, two hairdressers, and two customer’s who’s hair is being cut at the moment.)
A family walks in, they have two sons that looks about 7 and 9 years old.
Receptionist: Hi, how can I help you?
Mom: We need two boys haircuts.
Receptionist: Okay, there may be a bit of a wait is that okay?
Mom: I don’t mind waiting.
Receptionist: Great, I’ll just make sure we have time to do both of your sons as it’s pretty close to closing.
Mom: Alright
(The receptionist checks and come back in a few seconds)
Receptionist: I’m really sorry we only have time to do one of your sons today.
Mom: We don’t mind waiting if it’s possible.
Receptionist: I’m really sorry we’re not allowed to stay open late.
(The family gets up to leave)
Dad: You could have said something sooner
Receptionist: Sorry sir, but I didn’t realize we wouldn’t have space for both your sons.
Dad:(now yelling) We wasted 5 minutes of our time, we were sitting her for five minutes and you took your sweet time telling us that NO our sons can’t get their hair cut.
Receptionist: I’m really sorry sir but we have to close.
Mom( Now also yelling): Well, we wasted five minutes at this dump you could have done better.
After they left the receptionist started crying.
Question of the Week
Have you ever served a bad customer who got what they deserved?