Unfiltered Story #215069

, , | Unfiltered | November 9, 2020

I work at a popular soup, salad, and sandwich chain which also sells desserts. We offer a customer loyalty program which gives you rewards for free or discounted items for eating there regularly. One such reward would be “One Free Muffin”. I cannot tell you how many times the following scenario happens:

Customer: *Enters rewards number* “I’d like a [muffin], please.”

Me: “Oh, I see here that you have a reward for a free muffin. Would you like to use it?”

Customer: “Oh my God, can I use that on my muffin?”

Me: “Why would I offer to let you use it if you weren’t allowed to, you insufferable imbecile?”

Okay…I didn’t actually say that last part…