Unfiltered Story #214204
(I went to a local chain supermarket, picked out a couple of items, and took them to the self-serve check-out. A cashier is standing there, ready to help; he tries to take my items, but I hold on to them).
Me: “It’s all right, I know how to use the machines.” *joking* “I’m still waiting for them to take over the world.”
Cashier: *chuckles*
(Everything was fine until it was time to pay.)
Machine: “Your total is $2.80.”
Me: *puts in a $2 coin and two 50-cent coins*
(I guess I put the coins in too quickly, because the machine didn’t pick up on this and said I only put in $2.50. The cashier comes over to help; he reversed the payment, and out popped $2.50.)
Cashier: *dubiously* “There’s only $2.50 here.”
Me: *slightly annoyed* “I know that, but I put in $3.00!”
Cashier: “Really?” *looks at the screen* “Oh! There’s still 50 cents in there.”
Me: “Oh, good! I told you so.”
(Cashier puts in my money and gives me my change.)
Cashier: “Have a good day!”
Me: “Thank you.”
(I wasn’t trying to make a fuss; I don’t mind 50 cents here or there. But I didn’t like the machine implying that I hadn’t paid.
I also felt bad about being annoyed at the cashier, so I gave the supermarket a call later to apologise and thank him for his help. He was touched!)
Question of the Week
Have you ever served a bad customer who got what they deserved?