Unfiltered Story #210499

Our call center has just opened for the day at 8am and the first call of the day comes from a very confused customer

Me: “Hi there, you speaking with ******** at Sky (only paid television company in NZ), how can I help you today?”

Customer: “You should go home.”

Me: “Sorry, pardon could you please repeat yourself.”

Customer: “You all need to go home now, Prince Charles is Satan and is listening to all of us, you need to go the f*** home.”

Me, trying to maintain my customer service voice: “Okay, you have called Sky.”

Customer: “Bye”
and hang ups

I’m still confused by this call.