Unfiltered Story #210489
I work at a company that specializes in the sale of pumps and related industrial equipment. A customer comes in one day looking for a very common type of hose, but in an uncommonly large diameter. Since we did not have it in stock, I ordered it so she could come pick it up when it arrives a couple days later.
When the customer returns, I meet her at the counter.
Me: “Good day!”
Customer: *enthusiastically* “I’m here for the huge eight inch hose!”
Me: “Certainly, I’ve got it put aside for you. Just a moment, please.”
Externally, I was calm and professional. Internally, I couldn’t help but laugh at her phrasing.
Question of the Week
Have you ever served a bad customer who got what they deserved?