Unfiltered Story #210461
(The following happens WAY too often, mostly because our store doesn’t have a sign.)
The phone rings, someone (often myself) picks up.
Me: Thank you for calling (store) this is (my name) how can I help you?
Caller: Hi where are you located?
Me: We are adjacent to the Walmart.
Caller: Where?
Me: Adjacent to the Walmart.
Caller: But that’s Walmart’s tire department, where are you guys?
Me: (note: there is literally nothing to the left of the Walmart but field) …to the LEFT of the Walmart.
Caller: To the…but that’s (other store to the left of ours)
Me: …no, sir/madam, we are between those two stores.
Caller: OH! OH I see you, thank you! *hangs up*
(I wish we had a sign.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.