Unfiltered Story #209765
( My family and I enter a small restaurant, it is a very popular place to eat in our town and there is limited seating. All the regulars know the waitresses and chefs, and there policies. This restaurant is the nicest place, if you are nice to them)
Me: (walks up to place my name on the wait list) Hello, wonderful day isn’t it, a table of four under *my name* (there is one large table for six but our group only has four so we wait. It is restaurant policy that there needs to be six members to sit at that table)
woman: (comes barging through the door) *very angrily* I want a table for three under *name*
waitress: OK it’s going to be a fifteen minute wait, we will get you seated as soon as possible
woman: But there an empty table right there
waitress: yes but we cannot seat you unless you have a party of six, you will have to wait, i’m sorry for the inconvenience
(about ten minutes later)
Woman: *basically screaming* YOU LISTEN HERE RIGHT NOW LADY, THESE PEOPLE (gesturing to our party) HAVE BEEN WAITING TWENTY MINUTES WHEN YOU SAID FIFTEEN. I DEMAND YOU SEAT EITHER THEM OR US AT THAT TABLE.
waitress: im sorry we cannot do that im sure we will have a table open soon
woman: (still talking about us) I can’t believe you wouldn’t seat these poor people, you have a table open
waitress: yes but that is a table for six not three or four. We cannot seat…
woman: *shrieking* I NEEEEEEEEEED A MAAAAAAANAAAAAAAGEEEEEEERRRRRR
(manager enters, a calm and collected young woman)
Woman: this waitress won’t let me or this family sit at the table
Manager: I can hear you screaming from my office, we have already told you our policy, if you have a problem you can leave, I know this family very well and they have no problem waiting the *sarcastically checks watch* 13 minutes you have been here.
(waitress seats us) and the woman gets MAD
Woman: SEAT US NOW, SEAT US NOW, SEAT US NOOOOOOOOOW
(the woman’s husband and son are red in the face and trying to get her to quiet down)
Waitress and manager in sync: GOODBYE, have the most wonderful day.
Woman: F*** YOU AAAAAAAAAAAAAAAAAAAAHHHHHHHHHH
(leaves)
Me: i’m so sorry about that, I hate costumers like that
waitress: well it’s costumers like them, that make me remember to be a good person sometimes
*both laugh*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.