Unfiltered Story #209723
(Every time I call a customer and leave a message that their pickup order is ready or whatever the reason is)
Customer calls store: Hi, is [Salesperson] there
Me: No, they are only in at [time], is there something I can do for you?
Customer: Oh… Well someone called me. Why?
*Get customer name*
Me: Well [I/salesperson/whoever] just called and left you a message that [reason]….
[CHECK YOUR MESSAGES!]
Question of the Week
Have you ever served a bad customer who got what they deserved?