Unfiltered Story #209710
Me: “Thank you…” *swipes* “Ok, it went through, here’s your keys!”
Woman: *blurts out* “No, waaaitttt! Why did you swipe it?? I wanted to pay cash instead.”
Me: *mental facepalm* “Ma’am I just swiped your card…but it’s ok, no charges were taken out. Just an authorization.”
Woman: “Good.”
(I take her cash payment and give her her change, still shaking my head.)
Woman: “Are you sure there’s no charges on the card that I gave you?”
Me: “Yes, there are no charges on the card that I swiped, just an authorization.”
(She asks for her receipt and I give it to her, and she looks at it really carefully, seeing just the payment of cash on it. Finally satisfied, she flounces away. I don’t know why people give me their card if they don’t want me to swipe it, what am I going to do, hang it on my wall as decoration? )
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.