Unfiltered Story #209654

, | Unfiltered | September 24, 2020

I do I.T. Support for a multi-national, USA based, insurance company, and have all manner of ridiculous conversations with the people calling to ask for my help…

As an example, last night someone called to report a network outage, and the following conversation took place while I was trying to get them to confirm their basic information…

And where are you located?

We’re contractors…

Okay, and where are you actually located?

I think our head office is in Miami…

Okay, and where exactly in the world are YOU currently located?…

We’re contractors…

Okay, I get that you’re contractors, but you have a problem and we need to know where you are so we can fix it. So can you tell me where you are please?

Oh, I don’t know that. I’ll have to put you on hold…