Unfiltered Story #208024
Me: “No, sorry we don’t take that coupon.”
Customer: “But [Other Hotel] said you did!”
Me: “Really…?”
Customer: “I demand my taxi be paid for giving me false info!”
(We’re not supposed to pay for taxis, but the man starts throwing a temper tantrum and making a big scene, so I decide to, just to get him to leave. Finally, he does, and I call the Other Hotel.)
Me: “Did you tell some crazy man that we accept coupons?!”
Other Hotel: “Yes we did!”
Me: “Well don’t! We don’t accept them!”
Other Hotel: “Sorrrrry.” *hangs up*
(At least he was telling the truth, so I hadn’t rewarded a liar, but still.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
