Unfiltered Story #207164
(I’m working a register and a couple come through my line with several items. There’s a short line and the transaction proceeds as normal, until…)
Customer: Can I just enter my PIN?
Me: (surprised): You’ll have to slide your card first…
Customer: (Sends her husband out to get their card. Everything else is normal.)
(I’m not sure if there are places that let you enter your PIN without your card, but I thought this was strange.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
