Unfiltered Story #206204

, , | Unfiltered | August 25, 2020

(We have a Gray, 15ft ladder that is specifically used for the Balloon Wall we have at the front of the store. The floor crew sometimes use this ladder when we need to do some stocking that is dangerous on our other ladders; as this one is more of a staircase-style ladder. Today, Myself and another member of the floor crew had been stocking some heavy helium tanks on top of one of our isles using the ladder, and left it in place to get more of the tanks. The ‘Employees Only’ chain is on it, but there are at least three children playing on it while their mother is shopping nearby when we return. Please note that we are close to a very wealthy neighborhood, and every team member has a radio on them.)

Me: Excuse me, ma’am, but your children can’t play on the ladder – it isn’t safe for them.

Mother: My precious angels can do whatever they want!

Me: No, they can’t. Notice the ‘Employee Only’ sign on that chain?

Mother: If they get hurt, I’m blaming you and the store anyway. Sue you for all you have, which probably isn’t much anyway.

Me: *launches into our liability spiel, which pretty much explains that I’ve given a verbal warning to her and the children and that I or the store cannot be held responsible if the children get hurt.*

Mother: I don’t care about any of that! My husband is a wealthy lawyer! I will sue if they get hurt, and win!

(We both hear a loud “THUNK” and the sudden sound of crying – one of the kids has hit his head on the cross-bar of the ladder. The mother drops what she’s holding and rushes to pick him up, coddling him)

Mother: Look what you’ve done, you wretched b****! I’m going to sue you for everything your poor a** has! You’ll be out of the job for this! *She starts throwing napkins and plates at me and my coworker, in full view of everyone at the registers*

(The whole time during this exchange, my coworker – unbeknownst to me – has been pressing the talk button on his radio. He says something I can’t hear, as I’m trying to clean up the items she is throwing at me. Suddenly my boss – a younger Asian man, has appeared in the isle.)

Boss: What is going on here? Why are you throwing things at my employees?!

Mother: She did it! This fata**, Incompetent b**** caused my precious angel to fall and hurt himself! I demand she be fired!

Boss: I’m not going to fire one of the best floor specialists because you and your child ignore safety signs. I heard her over the radio explain our liability and accountability contract, which states that a verbal warning is all she needed to give you. I will also not allow anyone to talk to any of my staff like this, especially the members of staff who have been here longer than I have been. Our employees are here to work, not to babysit. I am going to have to ask you and your children to leave, since you’ve shown that you cannot listen when someone says ‘no’.

Mother: *grabbing her children, two of which were STILL playing on the ladder* Well then! I’ve never been so rudely spoken to in my life! I’m still going to sue! Your c**** a** and that fata** c*** will be seeing me in court! *promptly leaves, with her children crying as she drags them away*

Boss: *turning to me* Go for a break… Lunch is on me for you having to deal with this.

(We got a very amusing email from our district manager the next day, talking about a crazy woman who demanded the “short fat girl with no hair and the stupid Korean” to be fired!)