Unfiltered Story #205796

So here is an actual phone conversation I had with a customer today:

Phone rings,
me: Fye Arundel Mills everything is on sale, how may I help you?
cust: Is this FYE?
me: yes it is, how may I help you?
cust: Is this Arundel Mills?
me: yes it is, how may I help you?
cust: are you in the mall?
me: yes we are, how may I help you?
cust: did your store close by the movies?
me: yes, we moved down the hallway, we are now by the food court.
cust: why?
me: we had to downsize, how may I help you?
cust: do you still sell CDs & DVDs?
me: yes we do, we are just in a smaller location.
cust: is anything on sale?
me: yes, everything is on sale, how may I help you?
cust: are you open?
me: yes we are til 7pm, how may I help you?
cust: OK, bye…click

Aaaaaaaaaaaaaaa…..WTF? Wanted to punch this idiot in the throat!!!!