Unfiltered Story #205755

(I’m working the phones at our office, handling incoming calls from patients. A man calls in about his mother’s prescription.)

Man: “Yeah, we just saw the doctor and the kind of glucose tester thing she prescribed isn’t carried at the airbase pharmacy. Can she change it to the one that is?”
Me: “That shouldn’t be a problem. What’s the name of the glucometer they do carry?”
Man: “It’s…uh, it’s…uh, I’m gonna have to call you back.”