Unfiltered Story #205567

, | Unfiltered | August 12, 2020

So this isn’t the the customers fault but more like the company

Customer: (on tech chat) I was looking for X item and when I called they said it was out of stock but didn’t look for any other place that might have it! Then they put me on hold and hung up on me

Me: I am so sorry sir.

Customer: I am very angry

Me: I completely understand. Let me see what I can do

Note: after 6 min of inactivity chat signs out automatically

Me: (returning with info on item) okay sir so-
The chat timed out

He must be so mad at us