Unfiltered Story #204331

, , , | Unfiltered | August 7, 2020

*Note I was in sales not customer service but had access to view accounts to try and upsell services.*

Me: Thank you for calling this is (name) how can I help you?

*the man then started on a huge rant about us robbing him by raising his rate then threatened to come in and shoot us.*

Me: SIR! I’m going to stop you there! You are talking to the wrong department, you just threatened to kill us, we are in a secure building, and I have your name address and phone number on my screen! Do I need to call the cops?

*click*

Boss who had been doing scheduled monitoring at the time: Jesus! No one f***s with you!

Me: Nope!

*Goes back to under my desk with a bean bag chair and reading a book till the next call*