Unfiltered Story #203740

Coffee Shop, Texas, USA | Unfiltered | August 3, 2020

I work in a popular coffee chain that has unusual size names. Customers frequently ask for their coffees in a bigger sized cup so they have an inch or more room for cream without paying for the next size up, and it’s never a problem. I’m on drive through.

Customer: Can I get a tall coffee with an inch of cream?

Me: Sure! If you’d like I can ring you up for a short coffee in a tall cup with extra cream! It would save you *X amount* that way.

Customer: What? No I want tall coffee.

Me: *briefly explains again that she’d be getting the same amount of coffee for less money*

Customer: I just want a TALL COFFEE!

Me: Okay no problem! That’ll be *more expensive amount*! Please pull forward!

That was the last time I tried to save ANY customer money.