Unfiltered Story #201657
I live in Australia, where we are a proudly multi-cultural society. At the call centre I work at, there are several phones staff born overseas – Indians, a Korean, Italians, a former US citizen, even a Russian woman – most of them have been Australian Citizens for 20+ years, have children born and raised here, AND almost all of them are far more experienced than I am since I’ve only worked there a couple of years.
Which is why it always pisses me off when I get a customer calling for the 3rd or 4th time, who tells me “I’m so happy to finally be speaking to an Australian!”
Question of the Week
Have you ever served a bad customer who got what they deserved?