Unfiltered Story #201360
(I answer the phone at my desk.)
Me: Good morning, thank you for calling COMPANY, how can I help you?
Caller: *mumbling, with the static that indicates he’s probably driving* …Oh, wait, this is the wrong number, isn’t it? This isn’t *something unintelligible but sounds nowhere near what our company name is*…?
Me: No, sir, it is not, I believe you have the wrong number.
Caller: Oh…only because I’ve got three different numbers here for *other place that is still unintelligible* and I’d just thought I’d call this one…?
Me: Um, well, this isn’t it.
Caller: Oh. Okay. Thanks. *pauses, and then hangs up*
Me: …right…
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.