Unfiltered Story #201276

, | Unfiltered | July 18, 2020

I’m the receptionist at a corporate office for a retail company. Our flagship store is just down the street, so we often get people coming to the corporate office when they’re looking for the store. Most realize their mistake really quickly.

This particular day, a small family walks through the doors that have a big sign that clearly says, “[Company] Corporate Office. Please visit our store” with an arrow pointing in the right direction. They walk into our lobby, which only has the reception desk and the card-access-only elevators going up to the offices. They look around, see another huge sign saying “[Company] Corporate Office,” and then the mom comes up to me.

Mother: [seeing the guest sign-in on the counter, she calls to the others] Come on, we all need to sign in so we can go up and see the books.

Me: …Are…are you looking for the store?

Mother: Yes. Is this not it?

Me: [Looking pointedly around at the empty lobby] No… the store is just down the street a ways.

Mother: Oh. Okay, let’s go, everyone.

She was just so nonchalant about the whole thing, like it made perfect sense to have to sign a guest sheet before being allowed to access the sales floor. I don’t know what kind of stores she’s been to in the past, but our company definitely isn’t that fancy.