200 Reasons To Block You
(This is a friend’s story. She works at a store that sells rock-related stuff: T-shirts, accessories, etc. The phone rings.)
Customer: “Do you sell rock stuff?”
Friend: *confused* “Yes. T-shirts, accessories, mugs, pictures, and many other things.”
Customer: “Okay, cool. What about medium-size T-shirts? What do you have?”
Friend: “We have over 200 templates and bands.”
Customer: “Can you take pictures of all of them and send them to me?”
Friend: “Most of our templates are on our Facebook and Instagram accounts; you can take a look there!” *provides names for their FB and IG accounts*
Customer: “Okay, but I’d prefer if you sent the pictures via Whatsapp.”
Friend: “Sir, it’s over two hundred templates, I can’t. If you could come to the store, I’d be happy to help you!”
Customer: “No, girl. I WANT YOU TO SEND ME PICTURES FOR ALL YOUR T-SHIRTS. I’LL BE WAITING ON NUMBER…” *starts saying his mobile number*
Friend: “Sir, I can’t do it. It’ll take too long to send the pictures because…”
Customer: “WHAT KIND OF CUSTOMER SERVICE IS THIS? THIS IS ABSURD!” *hangs up*
This story is part of our Brazil roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?