Unfiltered Story #199927

I’m closing the store one night alone. It’s 9:29 and the store closes at 9:30. We’re located in a mall so we have to follow mall hours. I’m just closing the doors when the phone rings.

Me: Hi [Store] this is [My Name] speaking, how can I help you?

Customer: Yes hi I’m about ten minutes away from the mall and I need a birthday card, can you keep the store open for another few minutes?

Me: I’m sorry ma’am but the store closes at 9:30, I have to close.

Customer: Oh please? I really need a birthday card.

Me: Well [Dollar Store] is open until 10 and [Gas Station] might have some as well.

Customer: No no no! I need a nice birthday card! Not that junk! I’m almost there.

Me: I’m sorry ma’am, I can’t wait for you unless you’re physically in the store.

Customer: (suddenly very angry) Well WHY NOT?! I am a PAYING CUSTOMER-

Me: Have a nice night! *hangs up*