Unfiltered Story #199891

, , | Unfiltered | July 4, 2020

(I am a Shift Leader at our local Drive-In, which closes at midnight. On this particular Friday, I had been swamped all night, and had turned the speakers off ccon our machines 2 minutes ago and was counting down my last carhop when the phone rang. Normally, after midnight i do not answer unless I recognize the number as an employee. However this lady had called 5 times in a row, so I stopped counting and answered.)

Caller: What time do y’all close?
Me: We closed at midnight, about 4 minutes ago.
Caller: Well, I’ve been out here for 5 minutes, pressing the button to order and no one is answering me!
Me: Ma’am, I apologize, but no one had pushed any stall to ring in before I—
Caller: LIAR! I’VE BEEN OUT HERE FOR FIVE [email protected]$()* MINUTES ON FOUR SEPERATE STALLS TRYING TO PLACE OUR ORDER! THIS IS F$*@&*( INSANE! I DEMAND TO HAVE MY ORDER TAKEN!
Me: Ma’am, I cannot take your order after we have closed. All our machines are off and my employees are leaving.
Caller: THIS IS BULLS*&#! I’M CALLING YOUR CORPORATE NUMBER TO REPORT YOU!
Me: You’re going to call and complain that we closed on time and that you showed up after we were closed demanding service? Ok ma’am, have a good night.
Some people just don’t seem to grasp the concept of operating hours.