Unfiltered Story #199867
(I work at a popular fast food chain known for Louisiana style chicken. Our hours are posted on the doors and can easily be found by looking up our specific location online.)
*phone rings and coworker answers it*
Coworker: Thank you for calling [Restaurant], [Coworker] speaking. *pause* Our lobby closes at 11, and our drive thru closes at 12.
(This is the third call we’ve gotten tonight about our hours.)
Me: Geez, you’d think people would realize that our hours are displayed right beside our phone number when they Google us!
Coworker: *snorts* One would think.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.