Unfiltered Story #197497

, | Unfiltered | June 19, 2020

(I work at a large Electronic Manufacturer, we make laptops, phones etc, as a customer service rep. This conversation came up)

ME: Good afternoon, you’re calling (company), my name is (my name), how can I help you today?

Customer: Yes hello, (customer name). I have a problem with one of your laptops.

ME: That’s unfortunate, I will help you as best as I can. What seems to be the problem?

Customer: I’ve only had it for a year, and it already stopped working! And it smells really bad.

ME: Smells are never good, please make sure the laptop is unplugged, because it might be a fire hazard.
Has anything unusual happened with the laptop? Did it fall or get wet?

Customer: No, I only cleaned the keyboard!

ME: With what did you clean the keyboard?

Customer: Water and soap of course!

(As a courtesy my manager replaced the laptop and explained that water should not be allowed near a laptop. I did need to slap my head several times, but now this story is just a great joke to tell my friends!)