Unfiltered Story #196537

, , , | Unfiltered | June 14, 2020

I’m working the till in a reasonably large mall book store. A customer comes up to the till with an older fiction paperback, by an author I’m unfamiliar with.
Customer: “Is this a good book?”
Me: “I’m sorry, I’m not really familiar with the author, so I’m not sure. Have you…” (I was going to ask if she’d looked the book up online.)
Customer cutting me off: “How can they let you work here when you don’t read?”
Me: “I’m sorry ma’am, I’m an avid reader, but I haven’t read that particular book, or anything by that author.”
Customer: “If you are going to sell a book you have to read it first.”
Me looking around the store: “Ma’am, we have over 10,000 titles on our shelves, with hundreds of new titles coming in every year. There aren’t enough hours in the day to read every book in the store.”
Customer: “You’ve lost my business. I’m going to <Book Superstore>. They read the books they stock.”
(I had to bite my tongue, as <Book Superstore> was just another division of my employer)
Me: “I’m sorry to hear that ma’am. I hope someone there can tell you more about this book”