Unfiltered Story #196228

, , | Unfiltered | June 11, 2020

(I work at the customer service desk at the local mall. Whenever we have a holiday weekend, our hours change. Not drastically, just open an hour earlier than usual. It never fails. Whenever it comes up to a holiday, the phone rings off the wall with people asking about our holiday hours. So, I changed the greeting on answering the phone)
*phone rings*
Me- “Hi, thank you for calling (local mall) our hours for this weekend are 9 am-9 pm. My name is (name), how can I help you?”
Customer- “yes, I was calling to see what your holiday hours were”
Me- *internally screams*

(Even though I said the hours whenever I answer the phone, people will still ask. I have lost all faith in humanity.)