Unfiltered Story #195972
My brother has done bartending and worked in food service, but he hasn’t worked in retail. I was a cashier at an arts & crafts store.
Brother: So, [My Name], haven’t you learned all the prices of the items you sell?
Me: Um … no?
Brother: But wouldn’t that be good customer service if a customer could come up to you and you wouldn’t need to look up the price?
Me: I guess … but we sell a lot of different items. There’s no way to learn all of those prices.
Brother: I still think you should.
Me: Yeah, no. A car salesman or furniture salesman may be able to do that, but they’d only have to memorize maybe a few dozen prices. My store literally has hundreds of thousands, if not millions, of items in it.
Brother: Isn’t there something that customers buy more often than the other things?
Me: Uh, no? Otherwise there’d be no point in having so many items in stock?
He still didn’t seem convinced.