Unfiltered Story #195790
(I’m finishing up a call with an employee “customer”, its pretty standard to offer them the ticket number so they can follow up if further related issues occur)
Me: Alright, and do you want the ticket number for this issue?
Person: … Like a ticket number?
Me: … yes.
Person: Oh yeah, let me get that.
Question of the Week
Have you ever served a bad customer who got what they deserved?