Unfiltered Story #194887

, | Unfiltered | May 23, 2020

My brother was getting married in a hotel, and most of the family was meeting and checking in Thursday. Due to work I was unable to come until late Friday night. After the mariage my brother tells me what happened when he called down to the front desk Saturday morning.
Brother: Hi I’m (name) and my sister (name) checked in last night. Could you tell me what room she’s in so I can call her please
Front Desk: I’m sorry, due to privacy reasons we are not allowed to give out any information on guests, including room numbers.
Brother: Well can you at least tell me if she made it, she wasn’t expecting to check in until after midnight last night?
Front Desk: I’m sorry, due to privacy reasons we are not allowed to give out any information on guests, including confirming if they are guests.
Brother: Well I’m her brother, you can even see we have the same family names and we both booked under the same wedding rate, can you not make an exception?
Front Desk: I’m sorry, due to privacy reasons we are not allowed to give out any information on guests, including confirming if they are guests.
(This went on in various iterations for almost twenty minutes, as my brother got angrier)
(As my brother finished his story and proceeded to start ranting about the front desk clerk…)
Me: Why didn’t you say you had a message for a guest, and leave your name and room number and ask me to call you? The front desk would have called me to tell me that.
Brother: I’m an idiot!