Unfiltered Story #194381
I work at a small Dry Cleaners on the east end of Long Island. Today a fairly regular customer came in to drop off some shirts for cleaning and complained to the owner about a shirt that he had gotten back from us previously that had been cleaned. He’s clearly agitated.
Customer: I didn’t get enough starch on my shirt last time!
Owner: It says you asked for medium starch in our computer.
Customer: it’s supposed to be heavy starch!
Owner: Okay, I will put in the shirts you are dropping off now for heavy starch.
The owner prints out a ticket showing how many shirts he dropped off, the date they will be ready, and the price. She hands it to the customer.
Customer: (Examines the ticket) This time it’s $2.00 a shirt! Last time you charged me $3.75!
The owner explains that normally cotton shirts get sent to a laundry service at a discount. Shirts made of other materials such as rayon are done on-site for $3.75 each.
Owner: I’m sorry for the confusion. Do you remember who helped you last time?
Customer: Tits.
Owner: What?
Customer: Tits! That’s what I call her. She helped me last time.
The owner and I are too stunned to react. We’ve had plenty of rude customers but none of them as rude and as sexist as this older man who refers to large-chested women as “Tits” instead of their actual names.
Question of the Week
Have you ever served a bad customer who got what they deserved?