Unfiltered Story #193875

, , , | Unfiltered | May 8, 2020

Me-Sales Associate in shoe department of a store that is notorious for fraud

*A man walks in with over 1500$ of online products that were purchased from our online store*

Me: Hello Sir, How can I help you today?
Customer: Hi, I’d like to return all of these products, and I would like the funds returned in cash. [When a customer asks for cash, we are trained to ask manager for approval]
Me: Sure thing, let me go get my manager to approve this because it is an amount over 1,000$
Customer: Why the hell would you need to do that?
Me: Well sir, transactions in cash over 1,000$ need approval by the department manager as well as the store manager.
*Most fraud customers leave at this point*
Customer: Fine, go get them. *to my surprise*
Me: Right away, also, if you dont mind me asking, where did your purchase your items so that I can update my boss. *He had not told me that he purchased them from online at this point*
Customer: What you don’t believe I bought these things legally? Are you calling me a liar!
Me: Sir, I never said any such thing, I am simply asking so that I can tell the manager so that he has an understanding when he speaks with you.
Customer: *shouting* Are you f***ing kidding me? Are you calling me a liar?
Me: No Sir, excuse me but i am leaving to go get my manager.
*I leave to get department manager, I explain it is probably fraud, and it would be a good idea to get the store manager*
*Store manager finds me and walks with me to customer*
Manager: Hello sir, what can we do for you today?
Customer: This piece of shit *pointing at me* said that I didn’t buy these products legally!
Me: Sorry Sir but I said no such thing.
Customer: Yes you did I heard you, give me a piece of paper! *Manager gives him one* You said exactly this (writes “Where did you buy these items, did you purchase them legally?”), you are going to sign this proving that you said these things! *still shouting*
Me: *getting really tired of his attitude* Sir, I will never sign anything that you tell me to.
Manager: *to me* Please. *to customer* We are sorry sir for anything that might have offended you. If you would like to return these items, we will be glad to do so. (The manager was trying to get him out of the store due to his shouting, and he really was going to hand this guy 1500$ in cash for fake items)
Customer: You know what, youre both c**ksuckers, Fuck both of you, I’m leaving.
*As he takes his things and starts to walk out, he turns around*
Customer: And you *pointing to me* you’re a real asshole.
Me: Have a nice day sir.

Everyone in the department, employees and customers, laughed out loud.