Unfiltered Story #192474
(I was late in the pregnancy working concessions so my patience is at an all time low.)
Me: hi welcome to regal, can I offer you some candy to start?
Customer: no thank you, now I always get a hotdog and a small soda so I will try something different. How much does small popcorn and soda cost?
Me: um it’s (price) will you like butter with your popcorn ?
(This goes on for a lot of combinations for, I kid you not, ten minutes. And finally….)
Her: that’s too much money, how about cinnabun bites with a small soda?
Me: it’s (price) what kind of soda?
(She finally takes it pays and leaves…but wait, it gets better. She comes back…)
Her: these are too stale I’ll just get what I always get.
(At this point I’m shaking with anger and frustration and pregnancy hormones.)
Me: *grinding my teeth* yes, one minute ma’am. My manager watching the interaction with a grin..
Manager:* does the exchange* do you want to finish her trans…never mind take a ten…
Never saw the lady again. Still pissed.
Question of the Week
Have you ever served a bad customer who got what they deserved?