Unfiltered Story #192199

, , | Unfiltered | April 16, 2020

(It’s Black Friday, and I’m working in the women’s clothing section of a well-known department store. A woman comes to the register with a $149 coat, which is ringing up at $89.99.)

Customer: “That’s the wrong price! It’s supposed to be a Doorbuster for $28.99.”

Coworker: “I’m sorry, ma’am, this coat IS on sale, but it isn’t a Doorbuster. It’s possible it got misplaced by another customer, since it’s such a busy sale day.”

Customer: “There was a sign! It’s $28.99.”

(I offer to go check for my coworker, knowing there’s no way that coat was discounted that heavily. Sure enough, I find the $28.99 sign over a rack of sweaters, with the words ‘[Brand] Sweaters’ written in very big letters below the price. Another customer has indeed hung two random coats off the end of the rack. I remove the coats, politely point out the price and the item listed to the customer, and thank her for letting us know that something was misplaced. She marches back to the register with a sour face, and I get a manager to be safe. As we approach the register, the customer is demanding that she should still get an exception, before she sees my manager and quickly scuttles away.)

Manager: *nodding after her* “A few years ago, she used to shoplift from us. I guess she finally got a job.”