Unfiltered Story #191920

(This story isn’t me, but my coworker who was working in men’s apparel that day, we have two floors, all of our apparel is upstairs and hardware, appliances, and housewares is downstairs. My coworker is currently ringing up a customer when a man comes up with a generator)

Coworker: “sir are you purchasing that or returning?”

Man: “purchasing”

Coworker: “I’m sorry I’m gonna have to send you back downstairs to buy that”

Man: “why?”

Coworker: “it’s a commissionable item and the employees downstairs are trained to ask you certain questions in order not to ring it out wrong, which is what I would possibly do because I only work in apparel”

Man: “WELL THEN, you’re a f****** stupid b****”
*man walks back towards the escalator and continues to cuss and yell*

Coworker: *laughs* “well that was a little much”

Customer: “I’m so sorry you had to deal with that”