Unfiltered Story #190944

I work at a small local bank that’s been around for over 100 years. Several years ago the name was abbreviated to 3 letters. Because of this, some people think we’re the same as another larger bank in town. Our buildings look nothing alike.
Customer: Hi, I just need to get cash out. Here’s my debit card.
Coworker: This is for (other bank), we’re actually (bank).
Customer: Oh are they not the same?
Coworker: No ma’am.
Customer: Okay. Well can I still pull money out?
Coworker:…..you would have to have an account with us.