Unfiltered Story #190897

I work overnight at a midrange hotel, internationally known

*The phone rings w/ an outside call, I answer it…*

Me: “Good morning, thank you for calling [Name of hotel], this is [my name], how may I help you?”

Caller: “Can I use [Competitor]’s rewards card there?”

Me, “No, ma’am. That’s a different chain than us.’

Caller: “How would I find out where I can use this?”

Me (trying not to face plant or laugh): “There should be an 800 number on the card to call to ask, or calling their reservations number?”

Caller: “Really? Thanks!”

She hangs up. And it was so par for the course of the last week, I didn’t even get upset, but rather pass on the story of just how odd that people get when calling a hotel! My breakfast servers got a laugh out of her too!