Unfiltered Story #190883

, , , | Unfiltered | March 27, 2020

(I work in customer service in a furniture store. While most of our items on display are the size of the actual product, our display beds are scaled down so they don’t take up too much space and have the actual size printed very clearly on the signs and on the boxes they come in. A woman walks up to the counter and wants to return a bunk bed.)

Woman: I would like to return this.

Me: Okay, and what is the reason you are returning it?

Woman: It’s not the right size.

Me: Um..I’ve never had this happen before. Do you mind if I check? It might take a while.

Woman: No, that’s fine.

(I put the bunk bed together and measure it. It is the correct size.)

Me: I’m certain it’s the correct size. They’re children’s bunk beds, were you looking for something larger?

Woman: No I wanted one like that (she points to the waist high, 2.5′ long display model with wooden barriers on both bunks). I have just adopted newborn twins and I thought that bunk crib looked cute but when I put it together at home it was huge.

Me: That’s not a crib. It is a children’s bunk bed set and it’s best for children who are 2-6 years old.

Woman: Can I buy the one you have over there?

Me: (concerned) No, That’s a display model and it’s not meant to be slept in.

Woman: Can I speak to your manager.

Me: Sure, but he will tell you the same thing.

(She asked the manager to sell her the display model without specifying what she was going to use it for and, surprisingly, he sold it to her. She came back the next day to return the display model and complained that her crib mattresses didn’t fit.)