Unfiltered Story #190865

, , | Unfiltered | March 26, 2020

(A female customer came in and asked my coworker what came on the subway club, then continues to ask what comes on all the other subs. My coworker asked me to help her since two regulars were behind her waiting, so I did.)

Me: “What can I make for you?”
Customer: “What comes on the subway club?”
Me: *Tells her what comes on it*
Customer: “No I don’t want that. My friend had your special for a buy one get one 6″ sub with a drink can I do that?”
Me: “I apologize miss but you can only do that if you have the coupon.”
Customer: “Well can I buy it now and bring the coupon back later?”
Me: “Um no you can’t you’d need the coupon now.”
Customer: *getting mad* ” Well don’t you have extra coupons in the back, go get me one so I can use it.”
Me: “No we do not have any of the coupons in the store, they get sent in the mail.”
Customer: “Well I never got one so how do I get it?!”
Me: “A lot of people don’t realize they get the coupon because it is in the booklet of paper most consider junk mail and throw away.”
Customer: “Okay well I never got it.”
Me: “You more than likely threw it away, more coupons will be sent out next month.”
Customer: “So you can’t give me that special?!”
Me: “No like I said before you can’t unless you have the coupons. However, you can get the simple six menu with drink chips and 6″ sub”
Customer: “I only want a sub not drink and chips!”
Me: Okay what would you like?”

(This conversation took literally 15 minutes before she finally ordered, then she asked how much each sub was and I told her they vary in price. Then she asked the exact price and I told her that if she looked at the menu the prices are by the sub and that’s without tax. Then she asked how much tax was and I told her once again that it varies from sub to sub. She became furious with me that I could not give her the exact amount. )