Unfiltered Story #190863

, | Unfiltered | March 26, 2020

I’m a tech support guy remotely assisting a user with a Quickbooks activation prompt appearing on her screen

Customer complained about Quickbooks popping an activation error message.
I chat with the user to refer their email for the activation key, and fill up the activation text fields accordingly.
User opened up Outlook, found the email, proceeds to PRINT THAT EMAIL.
Then with paper in hand, proceeds to TYPE OUT the license key field one by one.
ON THE SAME PC.
#facepalm