Unfiltered Story #190278

, | Unfiltered | March 19, 2020

Me: *on phone* “Good morning, this is [Hotel], [My Name] speaking, how can I help you?”

(I can hear a lot of background noise on the caller’s end. It sounds like she’s outside on a very busy street.)

Caller: “Hello–” *noise* “–Mr. Jones” *noise* “–200.”

Me: “You want to be transferred to Mr. Jones, Room 200?”

Caller: *rudely* “Yes! My husband!”

Me: “Ok, hold on, transferring.”

(The transfer goes through and I briefly wonder why she was mad! I was only verifying. I think nothing more of it. Later, my boss told me that the caller and her husband scolded him because she couldn’t hear anything I said.)