Unfiltered Story #189037

, | Unfiltered | March 10, 2020

I used to be a bar manager and had just started at a new place that had been closed for a while, due to last owner selling alcohol to persons under age. I made it clear to all the staff that I needed them to be on their guard and I would back them up 100%.
On the third day off opening, it was the start of the night and was quite, so I was doing my rounds, when I heard a customer yelling at one of my staff, so I went over.

Me: Hello. Can I help?
Young Customer: Yes, you can tell this f*****g b***h to serve me!
Me: (Trying to keep calm) Excuse me?
Customer: I f*****g said, get her to f*****g serve me! She’s f*****g refusing to, till I f*****g show her my ID.
Me: (Still trying to keep calm) Well do you have any ID?
Customer: No. Why the f**k should I?
Me: (Still trying) Well the law…
Customer: (Interrupting me) F**k the law and f**k you. I want to speak to the f*****g manager.
It’s at this point I begin to smile on the inside and notice that the female member of staff is a bit upset. I knew that this was her first job.
Me: No problem. We’ll be right back. Come on {Staff Member}
I tell the rest of the staff not to serve him and the other staff member and I go outside for a much needed cigarette and a chat, to cheer her up and explain that she did nothing wrong.
When we walk back in the customer sees me.
Customer: I said I wanted to speak to the f*****g manager.
Me: I am the f*****g manager.
Customer: …..
Me: So do you have any f*****g ID?
Customer: No
Me: Well f**k off and don’t ever speak to my staff like that again!

Never saw him again and my staff never had a problem asking for ID again.

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